Prepare remotely, understand the document process, and confirm how your signed application reaches the IRS.
From US$199 · one-time fee in U.S. dollars
Online assistance can help you prepare an ITIN application from abroad, but it does not replace the IRS W-7 package or identity requirements. The IRS application routes are by mail or through permitted in-person and agent processes.IRS Nolly.com’s interview is a live video call. No mailing your original passport to the IRS.
Nolly.com is based in Toronto and works with people worldwide, including people living in the U.S. without an SSN.
Choose an ITIN application plan below. The application fee excludes preparation of your U.S. tax return.
For a first-time ITIN application.
Includes:
Standard, plus a dedicated specialist, for US$66 more.
Everything in Standard, plus:
IRS processing time is the same for both.
A remote preparation service and an IRS application are different parts of the same workflow. Your initial discussion, document review and interview can happen without travelling to an American office. The resulting application still needs a qualifying tax purpose, the appropriate signed forms and acceptable identity evidence. A successful upload alone does not mean the IRS has assigned a number.
Before starting, ask for the sequence in plain language: what you provide, what the specialist reviews, when you sign, how authentication is completed and who submits the package. This is especially helpful when your return is prepared by someone else. Both reviewers need to understand which version of the return accompanies the W-7.
The IRS lists direct mail, selected assistance locations and acceptance agents as application routes.IRS Do not mistake an online questionnaire for a government portal that grants an ITIN instantly. Keep the service confirmation, submission confirmation and eventual IRS notice as separate records. Each proves a different stage of the process.
Collect the records before choosing a time. Have your identity document available, the federal tax-purpose evidence ready and a list of questions about any mismatch. If an earlier ITIN or SSN appears on an old notice, raise it before treating the case as a new application. Renewal and first-time application are different choices on W-7.IRS
For the call, use a stable connection and a place where you can discuss your records privately. Confirm which document must be shown and which evidence the reviewer needs beforehand. A photo sent in advance may help preparation, but the photo is not a substitute for the required authentication. Avoid editing an image to hide relevant details; if something is unclear, obtain a readable version.
Make the name on the application a deliberate check. Compare the passport, tax return, mailing address and any earlier IRS record. Write down questions about married names, multiple surnames or an address that uses a different alphabet. Fixing a preventable mismatch before signing is simpler than explaining several conflicting versions after submission.
If another family member also applies, confirm their separate requirements and participation in advance. Do not assume that one adult's interview or one person's passport establishes every applicant's identity.
Certifying Acceptance Agents can authenticate most eligible supporting documents. The IRS limits that authority for certain documents, including foreign military identification and dependent documents other than passports and birth certificates.IRS This is why the useful question is about your specific records, not simply whether the service is remote.
For documents that must accompany an application, the IRS generally requires originals or issuing-agency certified copies.IRS Confirm the permitted route before sending anything. A notary's stamp is not a universal replacement for issuing-agency certification. If your identity record is unusual or expired, disclose that at the review stage rather than booking a call on the assumption it will be accepted.
Nolly.com's live video interview and passport process are described on the ITIN service page. Use the review to establish what applies to your case. Keep document handling separate from the tax-return question: a well-authenticated passport does not supply the federal tax purpose or required exception evidence.
Read the final W-7, not just the questionnaire you completed earlier. Check the application type, reason, names, address, identity details and signature. If you are signing for someone else, establish that the IRS permits you to do so in that person's circumstances.IRS A convenient online workflow does not remove the signature rules.
Confirm whether a return is attached or a documented exception applies. For a W-7 with a return, the IRS assigns the ITIN and forwards the attached return for processing.IRS Make sure a second preparer is not independently submitting a duplicate return while the application package is being routed.
Request a copy of what was submitted and note the submission date. Keep the correspondence address accessible. A CP565 notice confirms assignment; CP566 requests more information; CP567 reports a rejected application.IRS Read the notice itself before responding. Sending the same uncorrected application again does not address an IRS request for a missing document.
Plan around the actual stage reached. A completed interview can be an important preparation milestone, but financial institutions and payers may need the issued number. Their own verification policies remain separate from the application service. Arrange deadlines with those parties instead of treating the interview date as an approval date.
Confirm the federal tax purpose and application type.
ReviewPrepare identity records, questions and a stable connection.
InterviewCheck the W-7 details, signature authority and attached evidence.
SignMonitor the correspondence address and respond to the actual IRS notice.
Follow-upThe IRS describes mail and permitted in-person or acceptance-agent routes. Remote preparation is not instant number issuance.IRS
No. The IRS reviews and decides the application. A completed interview is a preparation stage, not an assigned-number notice.IRS
Do not independently send a duplicate of that same return. Follow the W-7 routing instructions; the IRS forwards the attached return after assigning the number.IRS
More questions? See the full Nolly.com FAQ.
Every IRS fact on this page comes from IRS.gov or the other official pages listed below and was checked on October 3, 2026. Nolly.com's own prices are the only exception. Nolly.com is a private company and is not part of the IRS.
Nolly Services Inc, d/b/a Nolly.com, appears on the IRS page Acceptance agents – Canada. Nolly.com is a private company and isn't part of the IRS.
Checked against IRS.gov on October 3, 2026. General information, not tax advice.
Start with the documents and the federal tax purpose.