Nolly.com is listed by the IRS as an acceptance agent in Canada.See the listing
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After you apply

ITIN application status: how to check where yours is

The IRS does not run an online ITIN tracker that we could find, so here is what it does offer.

From US$199 · one-time fee in U.S. dollars

A woman by a window with a cup of tea, waiting
Interview by video callwith a Certifying Acceptance Agent
Checked against IRS.gov, October 2, 20264 min read
Quick answer

Give the IRS time first: the IRS says to allow about 9 to 11 weeks when you apply from overseas or during tax season, and it depends on the IRS.IRS If you have heard nothing by then, call the IRS: 267-941-1000 from outside the U.S. (not toll-free) or 800-829-1040 inside the U.S.IRS The IRS also publishes which month of Form W-7 submissions it is working on.IRS

  • 9 to 11 weekswhat the IRS says to allow when you apply from overseas or during tax season. It depends on the IRS.IRS
  • 60 daysto get back original documents you mailed. Call if they have not arrived.IRS

Nolly.com is based in Toronto and works with people worldwide, including people living in the U.S. without an SSN.

On this page0% read
  1. How long to wait
  2. How to check
  3. IRS letters
  4. Your documents
  5. Questions
  6. Sources
$199 USDStandard, one time. Most applicants also need a U.S. tax return, quoted before you pay.See ITIN pricing
How long

How long to wait before you check

Most "where is my ITIN" worry is really "has enough time passed?" The IRS gives a window, and it is longer in two cases: applications sent in tax season (January 15 to April 30) and applications from overseas.IRS

The IRS says to allow about 9 to 11 weeks when you apply from overseas or during tax season. Timing depends on the IRS.IRS Our how it works page shows the whole timeline, and our guide to what affects processing time explains the delays.

How to check

How to check your ITIN status

  1. 1

    Count from the day you applied

    Use the date the IRS received your package, or the date your agent sent it. If the window above has not passed, a call is unlikely to get you more than the IRS processing page already shows.

    Your submission date
  2. 2

    Look at the IRS processing page

    The IRS publishes the month of Form W-7 submissions it is currently processing.IRS It is a general guide, not a tracker for your case.

    IRS.gov
  3. 3

    Call the IRS

    From the U.S. call 800-829-1040, 7 a.m. to 7 p.m. local time. From abroad call 267-941-1000 (not toll-free).IRS Have your name, date of birth and application date ready.

    Phone
  4. 4

    Ask your agent

    A Certifying Acceptance Agent receives copies of your ITIN notices and can work with the IRS if there is a problem.IRS Nolly.com tells you what to expect while the IRS reviews your application.

    If you used an agent

Watch your mail, too. The IRS sends notices and returns documents to the mailing address on your Form W-7.IRS

What may arrive

The letters you may get

IRS ITIN notices
NoticeWhat it tells you
CP565The IRS assigned your ITIN.IRS No reply needed.
CP566The IRS needs more information. Reply within 45 days.IRS
CP567The IRS rejected the application or revoked an ITIN. Send a new, complete application.IRS

Details are in our CP565, CP566 and CP567 guide.

Your documents

If you mailed your original documents

If you mailed original supporting documents and have not received them within 60 days, contact the IRS.IRS If you move before your ITIN arrives, contact the IRS too.IRS An agent, by contrast, returns your authenticated documents right after reviewing them.IRS

Questions

Your questions answered

Wait through the IRS window first. Then call 800-829-1040 in the U.S. or 267-941-1000 from outside the U.S. (not toll-free). The IRS also publishes the month of Form W-7 submissions it is working on.IRSIRS

The IRS says to allow about 9 to 11 weeks when you apply from overseas or during tax season. Timing depends on the IRS.IRS

We could not find an IRS tool that tracks one ITIN application. The IRS directs you to its phone lines and publishes a general processing status page.IRSIRS

If you mailed originals and they have not arrived within 60 days, contact the IRS.IRS

The IRS assigned your ITIN. Keep the notice and use the number on your federal tax returns.IRS

Read the reasons on the CP567 notice and send a new, complete application with a copy of your tax return. Money back if the IRS rejects your ITIN application. Terms apply.IRS

More questions? See the full Nolly.com FAQ.

Sources

How we checked this

Every IRS fact on this page comes from IRS.gov or the other official pages listed below and was checked on October 2, 2026. Nolly.com's own prices are the only exception. Nolly.com is a private company and is not part of the IRS.

Proof Nolly.com is on the IRS list
Excerpt of the IRS page Acceptance agents - Canada showing Nolly Services Inc d/b/a Nolly.com, 265 Rimrock Road, Suite 201, Toronto

Nolly Services Inc, d/b/a Nolly.com, appears on the IRS page Acceptance agents – Canada. Nolly.com is a private company and isn't part of the IRS.

Pages used
  1. Instructions for Form W-7 (Rev. 12-2024)https://www.irs.gov/instructions/iw7
  2. Individual Taxpayer Identification Number (ITIN)https://www.irs.gov/individuals/individual-taxpayer-identification-number
  3. Understanding your CP565 noticehttps://www.irs.gov/individuals/understanding-your-cp565-notice
  4. Understanding your CP566 noticehttps://www.irs.gov/individuals/understanding-your-cp566-notice
  5. Understanding your CP567 noticehttps://www.irs.gov/individuals/understanding-your-cp567-notice
  6. Processing status for tax formshttps://www.irs.gov/help/processing-status-for-tax-forms
  7. Acceptance agent program (compare agent types, agents abroad)https://www.irs.gov/individuals/international-taxpayers/acceptance-agent-program

Checked against IRS.gov on October 2, 2026. General information, not tax advice.

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